Like everybody, they want an environment characterized by happiness, learning, and prosocial behavior. To address these issues, general de-escalation strategies are the common approach put forth by crisis management organizations for both calming people down and attempting to move them back to their typical levels of functioning. While de-escalation strategies are necessary, they should also become less necessary as crisis management practitioners continue to learn more about each individual and reduce instances of escalation through prevention strategies. It’s not unusual for teachers' or staff's morale to be negatively impacted as the result of a constant barrage of student or client behaviors. These behaviors might occur when these individuals become angry, afraid, or frustrated. anger, mad, yelling, threatening, or cursing. The reason these staff likely use this strategy is because they do not have a toolbox for dealing with escalated behavior. The fact is that this approach typically has exactly the opposite effect! It’s not that these staff weren’t well intended. I know how tough it can be in facilities and schools when it comes to dealing with problematic behavior, especially when they begin intensifying. Unfortunately, staff regularly use strategies like verbally telling individuals to “calm down” as a means of de-escalating. If this worked, there would be no need for strategies as it’s what everybody does.
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